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【英耐商务英语】绅士淑女练成术:Are you polite?


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小耐最近外出见了几位HRD朋友,谈及面试及工作中的礼仪和商务用语,大家都认为一个人的职业素养----你的绅士淑女形象,不仅关系到工作的晋升,也涉及生活方方面面。谁会拒绝一个“Polite”的人呢?


英耐Coach Mia老师,为职场人总结了“To be polite in English”分享了如何谈吐优雅,留下绅士淑女的好印象。通读全文,看你的英文口语是不是也提升了呢?


I still remember the first day when I was in Melbourne. The ways people talked and communicated were quite different from what we had learned from the text books. I was wondering why at that time.


Like, most Australians I met said “Cheers” or “Good day” to express “Thanks”.


After I came back to China, I worked with some ESL teachers. I’ve got a lot from them and also realized more deeply that there are still many Chinglish around us. It often seems that Chinese are rude when we use English by using these Chinglish.


I’d love to do something to help the people who need to use English as much as possible. 


Today, I’ll share something which could make you more polite in English.



1. Greetings

Do not start a talk with “Hello, how are you? I’m fine, thank you. And you?” It’s grammatical, but the way people talking.


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There are several ways to say hi, like:

Good morning./ afternoon./ evening.

How do you do?

How are you doing?

Nice seeing you!  

What’s up?

What’s new?


To answer these greetings, you could say:

I’m great.

Pretty good.

Not too bad.


You could plus “Thanks, how about you?” OR “Thanks for asking.” OR just “Thanks.” after every answer above.


Tips:

1. Use the right intonation or expression. Like if you say:”I’m great” with a sad face, that’s really confusing, isn’t it?

2. Try to use different ways to enrich your knowledge.

3. Don’t say “Just so so.” It’s not real English at all. You could use “It’s OK.” OR “So so.”



2. Ice Breaking

If you have to know the basic information of some strangers, it’s ok to ask him directly, but if you want to be more polite, it’s better to say something about yourself first. Like:


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A: Good afternoon. I’m Mia. M-I-A. Nice meeting you. May I know your name?

B: Oh, hello, Mia. Glad to meet you. I’m Jerry.

A: Hi Jerry, are you from NY City?

B: Yes, how did you know it?

A: Your accent. I lived there for about 2 years. It’s really a good place.

B: Really? Where are you from originally?

……….


When you’d love to start talking with someone you don’t know, here are some polite ways:

1. How do you like it here? = Are you enjoying yourself?

It’s a great place, because I met lots of good people… 

2. Can you believe this weather?

It’s super hot today, isn’t it? I hope it could rain tomorrow.

3. Is the place always so busy?

Yes, it’s very popular. Where are you from? 

4. What’s good to eat here?

5. I really like you skirt. You look great in red.

6. Do you mind if I join you?


Tips:

1. Try to talk more when you answer the questions.

2. Don’t keep asking, it’s better to say something about yourself.

3. Never ask any questions about age, salary or weight.

4. To answer the questions like “Do you like … ?”

Use “Yes, I do.” OR “Yes, I like it.”  

“No, I don’t.” OR “No, I don’t like it.”

Don’t say “Yes, I like.”  

Don’t say “I very like it.”(It’s Chinglish)  It should be:”I like it very much.”



3. Making Requests

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Borrow something:

Could you borrow/pass me the pen, please?

Do/ Would you mind borrowing/passing me the pen, please?

Excuse me, I’m sorry to bother you. Do you mind passing me the pen, please?


Asking for saying again:

Sorry, what did you say ?

Sorry, could you say it again ,please?

Would you mind repeating it, please?

Sorry, I didn’t get you, could you repeat it, please?


Giving orders:

Take a seat ,please.

Be at home, please.

Why don’t you have a seat, please?


Asking for permissions:

Could I sit here?

Do you mind if I sit here?

Excuse me, I’m wondering if you mind when I sit here.


Asking someone not to do something:

Do you mind smoking outside, please?

I wonder if you could smoke outside ,please?

Would you mind turning your voice down ,please?



4. Shopping

I think some Chinese like to say “ I want …” when they are shopping. That is not rude in Chinese, but in English, it is not polite at all.


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You’d better say:

Could you give me this cake ,please?

May I have this cake please?

I’d like to take this cake, please.



5. Showing Disagreement and No

No offense, but I think…

Please don’t take this the wrong way, but…

Don’t get me wrong, I think we’d better…

I’d love to go to your party, but I’m afraid I can’t go, because….

I think your point makes sense in some way, but I’m afraid…

Sorry, I can’t take it today, how about tomorrow?


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Tips:

When you have to write these sentences in an email, letter or any message, please don’t use exclamation mark “!”.




6. Ending a dialog

Never say:”You’re busy, I’ll go/hang up first.” OR “I’ll go, you stay.” (Chinglish!)


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It’s been great talking to you. Hope to see you soon/ around/ later.

It was really nice meeting you. Have a good day.

I need to run, let’s get a cup of coffee sometimes. 


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That’s all for this sharing. Hope they are helpful for you. Please try to use them as often as possible. 


一字不落的诵读下来,小耐顿觉做淑女貌似很容易嘛。语言的自由切换是人类特有的天赋,文化的传承贯通于世界各个角落。一直痴迷于国际普通话的我,忍不住再读一遍。以上内容对你有帮助吗?欢迎留言告知哦!


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