和亲友的交流,和同事领导的沟通,很多时候我们明明想给出合适的反馈和建议,但就是没法说到点子上,还容易适得其反。夸赞如何表达得真诚自然,负面评价如何说才能既婉转又有效……不同商务场景下的沟通技巧,助力你成为很受欢迎的职场达人!
Giving Positive Feedback
好评可不是"good feedback",而是"positive feedback"。
· Good job! · Great stuff! · That's correct! · That's it! · That's nice!
· That's right! · Very good! · Well done! · You did a great job!
Giving Very Positive Feedback
· Awesome! · Brilliant! · Excellent! · Fantastic!
· Magnificent! · Marvelous! · Outstanding! · Terrific!
这些词的后面可以加上"job"或者"work"。For example: Awesome work! or Excellent job!
Giving Negative Feedback
相比直接说"That's wrong!",英语中有很多委婉的方式来表达反对的观点。
· Not exactly. · Good try but... · That is almost it. · Unfortunately not.
· Let's try that again. · You were almost right. · That's not quite correct.
· I'm afraid that's not quite right.
Giving Encouraging Feedback
在工作中,领导对下属、新人鼓励的反馈可以帮助建立信心,激发创造性的工作热情。
· I'm impressed! · That's more like it. · That's much better. · You are doing well.
· You're getting there. · I'm very proud of you. · You've improved a lot.
· You've just about got it. · Keep up the good work! · That's coming along nicely.
· Nothing can stop you now. · You're on the right track now. · You're getting better every day.
· One more time and you'll have it.
Keep Trying Feedback
与encourage类似,鼓励对方更多的尝试。
· Have another try. · Have another go. · Give it another shot. · Give it another go.
· There's no hurry. · We have plenty of time.
及时得体的反馈,不仅可以避免误会,提升沟通成效,更能助力职场的好人缘和晋升发展。领导对下属、新人做好鼓励的反馈,可以帮助他们建立信心,激发创造性的工作热情。以上沟通反馈技巧,你值得拥有~